EP 52: Empathy in the Workplace with Liesel Mertes

Empathy in the Workplace with Liesel Mertes.jpg
Grief is the most isolating emotion. @LieselMertes @KirbyOGreen #SharpenPodcast

Today we are welcoming Liesel Mertes.  Liesel has created a program that deal with workplace support.  Her work stems from a time in her own life where she experienced the worst possible thing, the death of one of her girls at only 8 days old.  It was during this time when someone else reached out to her and supported her that she realized just how important support from others can be in the most darkest of times.

Today’s workforce ties their work in with other areas of their lives and because of that what to have a deeper purpose.  With all the time we spend at work and with our co-workers we want to have empathy for one another and work together. We also discuss not just humanity side of being able to talk with our co-workers about recent traumatic life experiences, but how companies are building employee retainment and productivity through taking care of the employees.

Questions asked:

How do you go about hard conversations?

What is the empathy deficit?

What are some helpful things to say or not to say when talking with someone after a crisis?

How as a young professional can we step in and say something?

What are good non-leading questions?

Topics covered:

Having support systems.

How to convince people that empathy is a key item in the workplace.

Why the workforce is more focused on purpose.

How traumatic life events cost a company their productivity.

Quotes from the Show:

 “What are our existing support systems?” @LieselMertes @KirbyOGreen #SharpenPodcast Click to Tweet

“What do you say to the person going through hardship?” @LieselMertes @KirbyOGreen #SharpenPodcast Click to Tweet

“We need to survive, stabilize and then thrive in the aftermath of adversity.” @LieselMertes @KirbyOGreen #SharpenPodcast Click to Tweet

“Are you making yourself available just to say ‘I’m sorry’”. @LieselMertes @KirbyOGreen #SharpenPodcast Click to Tweet

“What are we doing to build empathy in the workplace?” @LieselMertes @KirbyOGreen #SharpenPodcast Click to Tweet

Connect with Liesel Mertes:






Connect with Kirby and Sharpen Podcast:







Listen to Sharpen on:



Google Play